Bill Wilder
Director
Life Cycle Institute
www.LCE.com
Session 6 – December 9, 2009 – 4 pm – Eastern Time
Change management is frequently described by catchy phrases like “the soft stuff is the hard stuff,” but human resistance to change is a powerful force that can surface during a low impact change (a new administrative form) or a high impact change, such as a shift in product line. How do you move change management from abstract notion to real-world change management practices and influence people to change behavior?
- Activities that bring change management techniques down to earth.
- Understanding the critical roles in a transformational change effort
- DOA: Why most change initiatives fail before they start
- Resistance management IS change management
- Bringing it home: what works, what doesn’t and why
You will leave this session with an increased understanding of how to apply change management principles in the real world. You will also create job aids to help you motivate people to thrive during times of change.
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Background: Bill Wilder is an engaging speaker and facilitator of learning that changes behavior to produce results. He has 25 years experience developing performance assessments, certification programs, learning solutions and change management programs.
He created the Life Cycle Institute a profitable consulting practice that delivers customer value by focusing on developing and applying the individual strengths of people He is a proven program manager and executive leader with a bias for people first and delivering results.
Bill is the author of the People First blog and column in a monthly email newsletter on learning and performance management.
